FAQs
Questions About Our Products
Where are our products produced?
All our products are produced locally in South Africa in a GMP certified facility, assuring you, the customer, gets the highest quality product possible.
Interactions with other meds?
Because of the nature of our products, we can't advise on this question. What we can recommend is to take the list of ingredients to your local GP, and ask them.
What are the directions for use?
Directions for use are also printed on the product packaging.
Instructions for Anabolic Factor X9:
Serving size: 1 capsule
Servings per container: 60 capsules (30 day supply)
Recommended Use: Take one (1) capsule two (2) times daily with meals.
Instructions for Energize Pre-Workout:
Serving size: 1 capsule.
Servings per container: 30 capsules (30 day supply).
Recommended Use: Take one (1) 30 minutes before training. Do not consume after 4PM.
How long does each box last?
Anabolic Factor X9 contains 60 capsules, and last for 30 days (1 month).
Energize Pre-Workout contains 30 capsules and is enough for 30 workouts.
Energize Pre-Workout contains 30 capsules and is enough for 30 workouts.
Can I get results without exercising?
Unfortunately not. No matter what supplements you use, you should follow a proper training routine that is designed to build muscle.
Questions on orders
How much does shipping cost?
Orders over R400 come with free shipping. Orders under R400 are charge a R89 delivery fee.
How many days does shipping take?
Depending on your location, orders may take anywhere between 1 to 5 business days. (Main areas take around 1 to 3 working days, while outlying areas can take around 5 working days)
Will I get a tracking number?
Yes. Once your order has been dispatched you will receive a tracking number in order to track the delivery of your package.
Why is my delivery taking so long?
Although rare, sometimes the courier may have trouble locating the delivery address or there may be some other problem affecting the delivery. If your delivery is taking longer than expected to arrive, please send us an email and we will get it sorted.
What payment methods are accepted?
We accept two forms of payment:
1. Bank transfer directly into our bank account (internet banking, cellphone banking or deposit at an ATM)
2. Credit card via Yoco and Peach Payments. Paying with credit card is 100% safe and secure, you will be redirected to payment processors website to complete the payment. All your credit card information that you enter is encrypted and no one will ever see your credit card details.
1. Bank transfer directly into our bank account (internet banking, cellphone banking or deposit at an ATM)
2. Credit card via Yoco and Peach Payments. Paying with credit card is 100% safe and secure, you will be redirected to payment processors website to complete the payment. All your credit card information that you enter is encrypted and no one will ever see your credit card details.
Do you auto-ship products or offer subscriptions?
No, we do not auto-bill or auto-ship to our customers. These are one-time purchases.
Do you ship internationally?
Currently, we only ship within South Africa.
