Below you will find our most commonly asked questions.
If you have any other questions, please email us at info@genteclabs.co.za.

Questions About Our Products

All our products are produced locally in South Africa in a GMP certified facility, assuring you, the customer, gets the highest quality product possible.

Because of the nature of our products, we can't advise on this question. What we can recommend is to take the list of ingredients to your local GP, and ask them.

Directions for use are printed on the product packaging.

Instructions for both Anabolic Factor X9 and Androturk 650:

Serving size: 1 capsule

Servings per container: 60 capsules (30 day supply)

Recommended Use: Take one (1) capsule two (2) times daily with meals.

Instructions for Alpha Shredz:

Serving size: 1 capsule.

Servings per container: 60 capsules (30 day supply).

Recommended Use: Take one (1) 30 minutes before breakfast, and one (1) 30 minutes before lunch. Do not consume after 4PM.

All are products contain 60 capsules, and last for 30 days (1 month).

Unfortunately not. No matter what supplements you use, you should follow a proper training routine that is designed to build muscle.

Questions on orders

All orders come with free shipping.

Depending on your location, orders may take anywhere between 1 to 5 business days. (Main areas take around 1 to 3 working days, while outlying areas can take around 5 working days)

Yes. Once your order has been dispatched you will receive a tracking number in order to track the delivery of your package.

Although rare, sometimes the courier may have trouble locating the delivery address or there may be some other problem affecting the delivery. If your delivery is taking longer than expected to arrive, please send us an email and we will get it sorted.

We accept two forms of payment:

1. Bank transfer directly into our bank account (internet banking, cellphone banking or deposit at an ATM)

2. Credit card via Payfast.co.za. Paying with credit card is 100% safe and secure, you will be redirected to payfast.co.za to complete the payment. All your credit card information that you enter is encrypted and no one will ever see your credit card details.

No, we do not auto-bill or auto-ship to our customers. These are one-time purchases.

Currently, we only ship within South Africa.

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