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Refund Policy

Our refund policy is valid for 30 days.

If 30 days have passed since your purchase, unfortunately you wont be illegible for a refund.

If you aren't happy with the results, return the remainder of the product (or empty box) for a no questions asked refund. If you purchased or received more than one box of Anabolic Factor x9/Alpha Shredz, you will need to send the other boxes, unused, unopened and in the same condition you received them in, in order to be illegible for a refund. All returns must be sent by post office to our P.O Box.

To protect ourselves from fraud, the guarantee is only valid for first time purchases of a product, and redeemable up to 30 days after you have received the product.

If you would like to request a refund, please email us at refunds@genteclabs.co.za

IMPORTANT - Once we have received the product(s) back from you please allow a maximum of 7 working days to process your refund.

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