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Refund Policy

Our refund policy is valid for 30 days.

If 30 days have passed since your purchase, unfortunately you wont be illegible for a refund.

If you aren't happy with the results, return it to us for a no questions asked refund. If you purchased more than one box of anabolic factor x9, you will need to send the other boxes, unused, unopened and in the same condition you received them in, in order to be illegible for a refund on them. All returns must be sent by post office to our P.O Box.

Unfortunately we cant refund shipping costs. Although the shipping cost is included in the price, we still need to pay to have your order sent to you. And thus, between R55 and R100 will be deducted from refundable amount (deductible shipping amount will depend on where in South Africa you are based. Some areas cost more than other areas for delivery).

If you would like to request a refund, please email us at refunds@genteclabs.co.za

IMPORTANT - Once we have received the product(s) back from you please allow a maximum of 7 working days to process your refund.


 

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